Your personal data matters to us. This Privacy Policy explains what information phmerry collects, why we collect it, how it is used, and the steps we take to keep it safe for every player in the Philippines.
phmerry takes your privacy seriously. This Privacy Policy describes how we collect, store, use, and protect the personal information of players who register and use the phmerry platform, which serves players in the Philippines. It applies to your use of the website and all features available through it.
We handle your information in a straightforward way — we collect what we need to run the platform properly, we use it only for the purposes described here, and we do not sell it to third parties. This document explains each of those purposes clearly so you know exactly where you stand.
This policy may be updated from time to time. When we make changes, the revised version will be published on this page with an updated date. Continued use of phmerry after any update means you accept the revised policy.
These cards highlight the key principles behind how we manage your personal information. The full details are in the policy sections below.
phmerry collects personal information for specific, legitimate purposes — account registration, identity verification, payment processing, and platform security. We do not collect data beyond what is reasonably necessary for these purposes.
All connections to phmerry are protected by SSL encryption. Account data, transaction records, and personal information are stored with appropriate technical and organisational safeguards in place to prevent unauthorised access.
phmerry does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Any sharing of data with external parties is limited to what is necessary to operate the platform.
Registered players have the right to access, correct, or request deletion of their personal data. You can also object to certain types of processing. Contact our support team to exercise any of these rights at any time.
We use cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings at any time.
Identity verification is a standard part of operating a responsible gaming platform. The documents you submit for KYC are handled with care, stored securely, and used only for verification and compliance purposes.
The following sections contain the complete Privacy Policy for phmerry. This document applies to all players registered on the platform and all visitors to the phmerry website.
When you use phmerry, we may collect the following categories of personal information:
Information you provide directly:
Information collected automatically:
We use the personal information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account management | Creating and maintaining your player account, authenticating your identity at login, and managing your account settings. |
| Identity verification (KYC) | Confirming your identity and age as required to ensure only eligible players access the platform. |
| Transaction processing | Processing deposits and withdrawal requests through Philippine payment channels such as GCash, Maya, and online banking. |
| Platform security | Detecting and preventing fraud, unauthorised access, multi-accounting, and other prohibited activities. |
| Customer support | Responding to your inquiries, resolving disputes, and improving our support service based on past interactions. |
| Platform improvement | Analysing aggregated usage data to improve the games, features, and overall experience on phmerry. |
| Responsible gaming | Monitoring gaming activity to identify patterns that may indicate problem gambling and to apply self-exclusion or limit settings where requested. |
| Communications | Sending you account-related notifications, security alerts, and, where you have opted in, updates about platform features or promotions. |
We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you without your knowledge or opportunity to contest the decision.
phmerry processes your personal data on the following legal grounds:
If you choose not to provide certain personal information, we may be unable to create or maintain your account or process transactions on your behalf.
phmerry implements appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:
While we take reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone.
phmerry does not sell your personal data. We may share your information with the following categories of third parties only to the extent necessary to operate the platform:
All third parties who receive your data on our behalf are bound by confidentiality obligations and may only use your information for the specific purposes for which it was shared.
phmerry uses cookies and similar technologies to support the operation of the platform and improve your experience. Cookies are small files stored on your device when you visit the site.
We use the following types of cookies:
You can manage or disable non-essential cookies through your browser's cookie settings. Please note that disabling certain cookies may affect the functionality of parts of the platform. Continuing to use phmerry without changing your browser settings indicates your acceptance of our use of cookies as described here.
As a player on phmerry, you have the following rights regarding your personal information:
To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable timeframe. We may ask you to verify your identity before processing your request to protect your account.
phmerry retains your personal data for as long as your account is active and for a reasonable period thereafter to meet our legal, regulatory, and operational obligations. The specific retention periods for different categories of data are as follows:
Once data is no longer required for any legitimate purpose, it is securely deleted or anonymised in a way that it can no longer be linked back to you.
The phmerry platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal information from anyone below this age. If we become aware that a player under the age of 21 has registered an account or provided personal information, we will take immediate steps to close the account and delete the associated data.
If you believe that a minor has registered or is using a phmerry account, please contact us at [email protected] so we can investigate and take the appropriate action.
Parents and guardians are encouraged to take an active role in monitoring the online activity of individuals in their care, particularly with regard to gaming and betting platforms.
phmerry may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, we will update the date at the top of this page. For significant changes, we may also notify registered players through the platform or via email.
Your continued use of phmerry after any update to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so you are always aware of how your data is being handled.
Previous versions of this Privacy Policy are available upon request by contacting our support team.
If you have any questions, concerns, or requests related to this Privacy Policy or the way phmerry handles your personal data, please reach out through the following:
We are committed to addressing privacy-related concerns promptly and transparently. All requests will be treated with care and responded to within a reasonable timeframe.
Your data is protected and your privacy is respected. Create your free account and enjoy slots, sports betting, fish games, and more — all in Philippine Peso.
phmerry is for players aged 21 and above. Please play within your means and within your time. Gaming involves real risk and is not a guaranteed source of income.